Packaging & Shipping

• Each product is packaged independently.
• Osobee All orders ship from China. Shipping is free on orders over $69.99; for orders under this amount, the shipping fee is $9.99.

Delivery Time

• The default standard shipping delivery time is 7-12 business days, but if you need faster delivery, we also offer expedited shipping for an additional $19.99.
• For more details, please refer to the shipping policy in the footer of our website.

Track Package

• You will be sent a shipment confirmation email along with a tracking number to track your package.
• If you have not received the email after checking, email us with the email address or name you filled in when you placed the order. We will get back to you as soon as possible.

Returns & Refunds

• We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
• We accept refund requests for damaged items, missing accessories, or wrong items shipped.
• We regret that we do not accept refund requests for lost original packaging, human-damaged products, and custom products.
• In the case that the needs to return the product due to customer remorse (Such as: not liking the style, buying the wrong size, etc.), the customer needs to bear the actual shipping cost of the return.
• For more details, please refer to our refund policy. Please get in touch if you have questions or concerns about your specific item.