Shipping Policy

Thank you for shopping with us. Please review our shipping policy below for details on order processing, shipping methods, delivery times, and important shipping information.

1. Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday) after payment has been successfully confirmed.

· Order Cut-Off Time: 5:00 PM

· Time Zone: GMT+08:00 China Standard Time (Shanghai)

Orders placed after the cut-off time, on weekends, or on public holidays will be processed on the next business day.

Please note that processing time does not include shipping time.

2. Shipping Methods & Delivery Time

We currently offer the following shipping options for orders within the United States:

Standard Shipping

· Shipping Time: 7–12 business days

· Cost: 

o Free shipping on orders of $69 and above 

o $9.99 for orders under $69 

Expedited Shipping

· Shipping Time: 5–7 business days

· Cost: $19.99 

3. Estimated Total Delivery Time

The total delivery time includes both order processing time and shipping time.

Total delivery time = Processing Time + Shipping Time

Estimated totals:

· Standard Shipping: 8–15 business days

· Expedited Shipping: 6–10 business days

Please note that these are estimated delivery times and may vary depending on carrier operations, weather conditions, holidays, or other unforeseen delays.

4. Shipping Coverage

We currently ship to all locations within the United States.

At this time, we do not offer shipping to other countries or regions through this shipping policy.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number.

You can use the tracking number to check the shipping status of your order at any time.

6. Shipping Address Accuracy

Please make sure your shipping address is complete and accurate at checkout.

If you entered an incorrect shipping address, please contact us within 24 hours after placing your order. We will do our best to assist you before the order is processed.

However, once the order has been processed or shipped, we cannot guarantee that address changes can be made.

7. Delayed or Lost Shipments

If your order has not arrived within the expected delivery timeframe, please:

1. Check your tracking information first

2. Contact our customer support team if there is no update or if there is an issue with the shipment

We will respond and assist you within 24 business hours.

8. Important Notes

· Delivery times are calculated in business days only (Monday–Friday).

· Weekends and public holidays are not included in processing or shipping times.

· Shipping delays caused by carriers, customs, severe weather, or peak shopping seasons may occur and are outside our direct control.

If you have any questions about your order or shipping, please feel free to contact our support team.