Terms of service

OVERVIEW

Welcome to Osobee. Throughout these Terms, “we,” “us,” and “our” refer to Osobee.

Osobee operates this website and store, including all related content, features, tools, products, and services (collectively, the “Services”), to provide you with an online shopping experience. Our store is powered by Shopify, which helps us operate the Services.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when using our Services. By accessing, browsing, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents using your devices to access the Services.

To use certain parts of our Services, including making a purchase, you may be required to provide information such as your name, email address, billing details, payment information, and shipping address. You agree that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer, sell, or assign your account to another person.

SECTION 2 - PRODUCTS

We make reasonable efforts to display our products as accurately as possible. However, actual colors and appearance may vary depending on your device and screen settings.

We do not guarantee that product appearance, quality, or other features will exactly match your expectations or what is displayed on the site.

All product descriptions, pricing, and availability are subject to change at any time without notice. We also reserve the right to discontinue products or limit quantities on a case-by-case basis.

SECTION 3 - ORDERS

Placing an order constitutes an offer to purchase. We reserve the right to accept, reject, cancel, or limit any order at our discretion.

An order is not considered accepted until payment has been received and processed and we confirm acceptance. Please review your order carefully before submitting, as cancellation requests may not be possible once the order has been accepted.

If we change or cancel an order, we may attempt to notify you using the contact information provided at checkout.

Returns and exchanges are governed solely by our Refund Policy.

You agree that purchases are for personal or household use only and not for resale or export.

SECTION 4 - PRICING AND BILLING

All prices, discounts, and promotions are subject to change without notice. The price charged will be the one displayed at the time your order is placed and will be confirmed in your order confirmation email.

Unless otherwise stated, prices do not include taxes, shipping fees, customs duties, or import charges.

You agree to provide accurate and complete billing, payment, and account information, and to update it promptly when necessary.

By submitting payment information, you represent that:

· the information is accurate and complete;

· you are authorized to use the payment method provided; and

· you will pay all charges incurred, including applicable shipping fees and taxes.

SECTION 5 - SHIPPING AND DELIVERY

Shipping and delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by carriers, customs, weather, or other circumstances beyond our control. Once an order is transferred to the carrier, title and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY

All content and materials available through our Services, including text, images, graphics, videos, audio, trademarks, logos, and overall site design, are owned by Osobee, its affiliates, licensors, or content providers and are protected by applicable intellectual property laws.

You may use the Services only for personal, non-commercial purposes. You may not copy, reproduce, distribute, modify, publish, or exploit any part of the Services without our prior written permission.

Nothing in these Terms grants you any ownership or license rights in any intellectual property unless expressly stated.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools or features that we do not control or monitor.

These tools are provided “as is” and “as available,” without warranties or endorsements of any kind. Your use of such tools is entirely at your own risk and subject to the terms of the third-party providers.

Any future tools or features we introduce will also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to third-party websites, content, or services. We are not responsible for examining or evaluating their content, accuracy, or policies.

If you choose to access third-party websites, you do so at your own risk. We are not liable for any harm, damages, or losses related to your use of third-party sites or services.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify, but all sales and transactions are between you and Osobee.

By using our Services, you acknowledge that Shopify is not responsible for any aspect of your purchases from Osobee, including product issues, delivery issues, or any related claims. You release Shopify and its affiliates from any liability arising from your transactions with us.

SECTION 10 - PRIVACY

Any personal information collected through our Services is handled in accordance with our Privacy Policy and, where applicable, Shopify’s Privacy Policy.

Because our store is hosted by Shopify, some of your information may be processed by Shopify and shared with service providers or partners in order to operate and improve the Services.

By using our Services, you acknowledge that you have read and understood the applicable privacy policies.

SECTION 11 - FEEDBACK

If you submit suggestions, reviews, comments, ideas, or other content (“Feedback”), you grant us a worldwide, perpetual, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display that Feedback for any lawful purpose, including commercial use.

You represent that:

· you own or control the rights to the Feedback;

· your Feedback is accurate; and

· your Feedback does not violate any law or third-party rights.

We are not obligated to keep Feedback confidential, pay compensation for it, or respond to it. We may remove any Feedback that we consider unlawful, offensive, infringing, or otherwise inappropriate.

SECTION 12 - ERRORS AND OMISSIONS

Occasionally, our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.

We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate, including after an order has been submitted.

SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes. You may not use the Services to:

· violate any applicable law or regulation;

· infringe intellectual property rights;

· harass, abuse, threaten, defame, or discriminate against others;

· submit false or misleading information;

· distribute spam, malware, or harmful code;

· scrape, crawl, or otherwise extract data from the Services;

· use bots, automated systems, or AI tools to access the Services in violation of these Terms;

· bypass or interfere with security features or access controls;

· impersonate any person or entity; or

· engage in conduct that could harm Osobee, Shopify, or other users.

We reserve the right to suspend or terminate access if we believe you have violated these Terms.

SECTION 14 - AGENTS

This section applies if you use or deploy any software, service, or tool that acts autonomously or semi-autonomously on your behalf (“Agent”) to access or interact with our Services.

Any Agent must:

· clearly identify itself in its user agent string;

· not mimic human behavior to avoid detection;

· respond truthfully when asked whether it is automated; and

· not bypass or circumvent any measures intended to control automated access.

We may limit or block Agent access at any time.

SECTION 15 - TERMINATION

We may suspend or terminate your access to the Services at any time, without notice, at our sole discretion.

Termination does not affect obligations or provisions that are intended to survive, including those relating to intellectual property, feedback, disclaimers, limitation of liability, indemnification, and governing law.

SECTION 16 - DISCLAIMER OF WARRANTIES

The Services and all products offered through them are provided on an “as is” and “as available” basis, except where expressly stated otherwise.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee that the Services will be uninterrupted, secure, timely, or error-free.

Some jurisdictions do not allow limitations on implied warranties, so certain disclaimers may not apply to you.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Osobee, its affiliates, officers, employees, agents, contractors, service providers, licensors, and Shopify and its affiliates shall not be liable for any indirect, incidental, punitive, special, or consequential damages, including loss of profits, revenue, savings, data, or replacement costs, arising from your use of the Services or any products purchased through them.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Osobee, Shopify, and their affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees, arising out of:

· your breach of these Terms;

· your violation of any law or third-party rights; or

· your use of the Services.

SECTION 19 - SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in full force and effect.

SECTION 20 - ENTIRE AGREEMENT; WAIVER

These Terms, together with any policies or rules posted on this site, constitute the entire agreement between you and Osobee regarding your use of the Services and supersede any prior agreements or communications.

Our failure to enforce any right or provision under these Terms does not constitute a waiver of that right or provision.

SECTION 21 - ASSIGNMENT

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent.

We may assign or transfer these Terms and our rights or obligations at any time without notice.

SECTION 22 - GOVERNING LAW

These Terms and any separate agreements through which we provide Services shall be governed by and construed in accordance with the laws and courts of the jurisdiction where Osobee is headquartered.

You consent to the exclusive jurisdiction and venue of those courts.

SECTION 23 - HEADINGS

Section headings are included for convenience only and do not affect the interpretation of these Terms.

SECTION 24 - CHANGES TO THESE TERMS

We may update or revise these Terms at any time by posting changes on this page.

It is your responsibility to review these Terms periodically. Your continued use of the Services after any changes are posted constitutes your acceptance of those changes.

SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@osobee.com.

Our contact information is posted below:

Email: info@osobee.com
Phone: +86 138 0889 1535
Address: Room 24, 9th Floor, Building 1, No. 1399 Dujuan Street, Jinjiang District, Chengdu, Sichuan, China